David A from Wirral
Bought a Mercedes A-Class
"eCars247 - The Future of Car buying"
"I had been looking for a while for my next car and I came across eCars24/7 on Autotrader, which had the car I was looking for. I simply enquired about the car through Autotrader and the next day I was sent all the details and pictures of the car itself. Later that day I received a phone call from Nathan asking me what my next step was, I replied saying that I would come and view the car the following day, at this point I experienced the future of car buying. Nathan explained to me that eCars247 do things differently and explained how everything is done online and in my own time, I did think twice about purchasing the car online but I stuck with my gut and I can honestly say it's the best decision I have ever made. Once I confirmed with Nathan/Bev that I would like to purchase the car I was emailed more in depth information, purchase documents and even the directions from my house to the nearest Mercedes dealership. After I had signed all the documents which can also be done online with the next generation eSignature, the car was due to be delivered to my house where I would start a 14 day test drive. On the day of delivery my car arrived in a trailer that actually looked like a parcel being delivered, the delivery guy gave me a bag from eCars247 which included my keys, documents and a thank you gift from the team. I then received a call on the 1st, 7th and 14th day from Bev making sure everything was perfect and if I had any questions she would answer them for me. On the 14th day I confirmed I was happy with the test drive and would like to keep my new car, Bev then sent across an email confirming the car was now in my name and sent me the V5C in the post. The customer service/care has been one of the best I have ever experienced from any company. I highly recommend eCars247 to anyone and I look forward to purchasing my next car with them in a few years."