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Customer Reviews

100% of our customers would recommend us to family and friends.

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Overall Rating:

5 stars
95% of our customers would recommend us to family and friends.

5

104 reviews

4

0 reviews

3

0 reviews

2

0 reviews

1

0 reviews

Customer reviews

  • Overall Rating:
    5 stars
  • 5

    104 reviews
  • 4

    0 reviews
  • 3

    0 reviews
  • 2

    0 reviews
  • 1

    0 reviews
100% of our customers would recommend us to family and friends.
Mercedes A-Class

Beth B from Hull

Bought a Mercedes A-Class
5 stars

"I’d give them 10 stars if I could!"

"I have been singing ecars247’s praises for the last two weeks!!! I bought my new car 2 weeks ago and from my first phone call with Bev, everything fell into place. I rang to arrange a test drive and was informed that ecars do things “differently” - and by “differently” they mean “perfectly”... you are instead given 14 days to take the car home and test drive your vehicle to make sure it is perfect for you. There is no pressure put on you to make a decision, as there often is in showrooms. Nathan, Chris and Paul handled things so professionally and everyone is so friendly! After purchase, they call you after your first day, 7 days and 2 weeks to make sure everything is fine at which point you can go on your way! As a millennial, I think their business model is fantastic - everything was email or phone call based and because of their late open hours, I was also able to make arrangements when I finished work - this is something else that alleviated a lot of stress! There is no pressure on you to make a decision and they even gave me a bottle of bubbly and some choccies when I picked my car up (what more could you want??). I’d give them 10 stars if I could and I’ll continue to spread the word! Actually looking forward to buying my next car from them! Thank you all for making things so simple!"

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  • Mercedes A-Class
    5 stars
    David A from Wirral Bought a Mercedes A-Class

    "eCars247 - The Future of Car buying"

    "I had been looking for a while for my next car and I came across eCars24/7 on Autotrader, which had the car I was looking for. I simply enquired about the car through Autotrader and the next day I was sent all the details and pictures of the car itself. Later that day I received a phone call from Nathan asking me what my next step was, I replied saying that I would come and view the car the following day, at this point I experienced the future of car buying. Nathan explained to me that eCars247 do things differently and explained how everything is done online and in my own time, I did think twice about purchasing the car online but I stuck with my gut and I can honestly say it's the best decision I have ever made. Once I confirmed with Nathan/Bev that I would like to purchase the car I was emailed more in depth information, purchase documents and even the directions from my house to the nearest Mercedes dealership. After I had signed all the documents which can also be done online with the next generation eSignature, the car was due to be delivered to my house where I would start a 14 day test drive. On the day of delivery my car arrived in a trailer that actually looked like a parcel being delivered, the delivery guy gave me a bag from eCars247 which included my keys, documents and a thank you gift from the team. I then received a call on the 1st, 7th and 14th day from Bev making sure everything was perfect and if I had any questions she would answer them for me. On the 14th day I confirmed I was happy with the test drive and would like to keep my new car, Bev then sent across an email confirming the car was now in my name and sent me the V5C in the post. The customer service/care has been one of the best I have ever experienced from any company. I highly recommend eCars247 to anyone and I look forward to purchasing my next car with them in a few years."

  • Audi A4
    5 stars
    Safwaan C from Bolton Bought a Audi A4

    "Brilliant customer service"

    "Brilliant customer service, smooth handover and everything done online, couldn't fault their service."

  • Ford Focus ST
    5 stars
    Christopher S from Wirral Bought a Ford Focus ST

    "Very friendly answered all my questions…"

    "Very friendly answered all my questions great company to buy from."

  • BMW 4 Series Convertible
    5 stars
    Alex J from Guisborough Bought a BMW 4 Series Convertible

    "Absolutely excellent service"

    "Absolutely excellent service from the first click through to delivery of the car to my driveway, highly recommend."

  • Mini Countryman
    5 stars
    Lucy A from Tunbridge Wells Bought a Mini Countryman

    "So I've bought two cars in two weeks from eCars247"

    "So I've bought two cars in two weeks from eCars247. Why? Because the process is simplicity itself, the service is OUTSTANDING, the people are lovely and the cars are top drawer. The little things though, like sending you Google instructions from your address to the nearest dealer in case you need a service, are just absolute quality. I wouldn't hesitate to recommend them and can't see any reason why I would go anywhere else in the future."

  • Vauxhall Mokka
    5 stars
    Bevan R from High Wycombe Bought a Vauxhall Mokka

    "eCars247 provide a seemless solution to buying your next car"

    "eCars247 provide a seemless solution to buying a car. Nathan and his team are first class and there is no pressure selling at all. I have had many cars in my 40 years of driving and always thought the sales/purchase activity to be stressful but the eCars247 experience takes all the stress out of buying and trading in your old car. It truly does put the buyer in control and really is an armchair experience, with Nathan there to guide you should you have any questions. The free delivery, in a purpose built and enclosed-trailer, means your car does not get delivery miles added and arrives shiny. The 14 day trial also gives you peace of mind. Great people to deal with and a super process. I will certainly use them again and recommend them to anyone thinking of buying a new car."

  • Ford Kuga
    5 stars
    Lucy A from Tunbridge Wells Bought a Ford Kuga

    "Exceptional experience"

    "Exceptional experience, exceptional. Dealt with Nathan - fantastic, thanks"

  • Mercedes A-Class
    5 stars
    Chris C from Warrington Bought a Mercedes A-Class

    "Mercedes A Class, 2015."

    "Excellent service throughout the process of buying my new car. All the staff I dealt with were exceptionally professional and couldn’t be more helpful or courteous. Thank you very much Nathan and the whole team at eCars247."

  • Vauxhall Astra
    5 stars
    Bradley E from Shrewsbury Bought a Vauxhall Astra

    "5* Faultless"

    "Absolutely brilliant service, couldn't fault anything regarding the customer service or the process of purchasing the vehicle. One of, if not the best company I've purchased a car with. Would highly recommend!!"

  • Vauxhall Mokka
    5 stars
    Tracy M from Southend Bought a Vauxhall Mokka

    "1st class company"

    "From looking at cars on the website, enquiring on the chat. No pressure selling, just gave me the info I needed then thought about it for a week. To buying, arranging different payment methods, sorting delivery was 1st class. Delivery arrived spot on time, in a fab carrier, and a present which was a lovely touch. Slight issue with the battery after driver left, but was dealt with fast and they got a local guy to sort it out which he did no problem. The company is 1st class. Lots of phone calls so it all runs smoothly and I was kept up to date every step of the way. I would not hesitate to use them again and would definitely recommend them."