Jonathan S from Northwich
Bought a Land Rover Discovery Sport
"I was a bit hesitant at first, but..."
"I was a bit hesitant at first agreeing to purchase a car online (Land Rover Discovery Sport) without having first seen it. However, I thought why not, let's give it a go as the price was really good (I assume they can be more competitive on price because they don't have the same overheads as a typical garage with forecourt etc).
The fact you only have to put down a deposit and if you really don't like the car on arrival could walk away, plus with a 14 day trial period where you can return it for any reason, plus all the paperwork, AA checks, HPI checks, service history all uploaded online for you to have a look at, that gave me enough peace of mind to give it a go.
Plus, I figured even if I bought a car from, say, Fords of Winsford (where I've bought all my previous cars from and had no problems), what's really the difference if I'm only 'kicking the tyres' anyway - I'm no car mechanic to be able to tell at a glance whether anythings wrong with a car or not!
Another bonus for us was that the car came with a factory fitted towbar which is what we were looking for to two our caravan. That coupled with the already competitive price meant we got, in our opinion, a fantastic deal.
The customer service we received from Jenny, Chris and David was second to none - both pre and post sale. It was more like the service you'd get in other more service focused industries than your typical car supermarket who pretty much aren't bothered once you've signed the paperwork and driven the car away.
So, in conclusion, no hesitation in recommending you use eCars247 - yes, it won't be for everyone, but in this day and age of everything being online I think this is a great business model and wish the company well as they try to scale it up."