Customer Reviews

"Refreshing"

"To date my purchase and treatment has been flawless professional and altogether outstanding. The car although still in the 14 day test drive period is just as described and a superb car for a very fair price. And can't see any reason why I would return it and would be gutted if I did have to. My wife has had smile on her face all the way home and is still smiling everytime she thinks about her new car (I used to put that smile on her face😀. It has been a refreshing retail experience and as yet would not hesitate to recommend eCars247 to anyone. You can trust them with the description and photos you get of the car. The before and so far after sales treatment (As not had anything at this time to deal with after the purchase. Have been courteous patient and very fair. Can't believe anyone I have dealt with recently who I have had contact with when buying a car for myself would have come close to the level of these guys especially with the 14 day test drive and return of deposit if the car wasn't purchased at the end of the test period, only wished I had known about them before I purchased my car.They are lovely and genuine people to deal with Evan to the point as I said that the car was a gift for my wife for passing her test recently. Wrapped the car in a giant bow and graciously gave her a bouquet of flowers as a thank you for purchasing the car with them. I can only hope they stick to the way they are doing things, because as I said it's been a refreshing and stress free experience. Big thanks to Chris,Dave & Paul. And all the staff at eCars247. Best wishes, Stuart Anna & Jacob xxx"

"Great customer service from start to finish."

"Excellent service, communication and very straightforward process from start to finish. Customer service was top notch throughout the whole process."

"Buying my car from eCars247 was made easy"

"Buying my car from eCars247 was made easy even with my part exchange. I absolutely love my car and it's definitely the right car for me. The staff are all lovely and couldn't do enough to help me throughout the whole process."

"I was a bit hesitant at first, but..."

"I was a bit hesitant at first agreeing to purchase a car online (Land Rover Discovery Sport) without having first seen it. However, I thought why not, let's give it a go as the price was really good (I assume they can be more competitive on price because they don't have the same overheads as a typical garage with forecourt etc).

The fact you only have to put down a deposit and if you really don't like the car on arrival could walk away, plus with a 14 day trial period where you can return it for any reason, plus all the paperwork, AA checks, HPI checks, service history all uploaded online for you to have a look at, that gave me enough peace of mind to give it a go.

Plus, I figured even if I bought a car from, say, Fords of Winsford (where I've bought all my previous cars from and had no problems), what's really the difference if I'm only 'kicking the tyres' anyway - I'm no car mechanic to be able to tell at a glance whether anythings wrong with a car or not!

Another bonus for us was that the car came with a factory fitted towbar which is what we were looking for to two our caravan. That coupled with the already competitive price meant we got, in our opinion, a fantastic deal.

The customer service we received from Jenny, Chris and David was second to none - both pre and post sale. It was more like the service you'd get in other more service focused industries than your typical car supermarket who pretty much aren't bothered once you've signed the paperwork and driven the car away.

So, in conclusion, no hesitation in recommending you use eCars247 - yes, it won't be for everyone, but in this day and age of everything being online I think this is a great business model and wish the company well as they try to scale it up."

"Seemless process throughout"

"Seemless process throughout and really good personal assistance."

"Excellent customer service from start to end."

"Excellent customer service from start to end. Polite friendly staff who definitely went the extra mile. The whole process of buying and part exchanging my own vehicle was explained in detail backed up with emails giving more detail. Happy to answer any questions and always available. New car was as described and over 60 images forwarded to me. Reasonable price and in excellent condition."

"Great Service"

"From the moment we picked the car we wanted to buy until the delivery a week later everything was perfect. Great service and would not hesitate to recommend ecars247 to anyone"

"Fantastic service from beginning to end."

"Fantastic service from beginning to end. Extremely helpful and very informative throughout and beyond the entire sales process. Very satisfied customer :-)"

"Very good service all round"

"Very good service all round, from my initial enquiry, viewing and eventually purchasing my car. The staff at eCars247, were excellent, and especially Jenny and Paul, who were so helpful, and knowledgeable in all aspects, and were a credit."

"Excellent start to finish"

"Excellent start to finish"